(Senior) IT Manager (m/w/d)

casavi is growing and our IT is growing with us. As Senior IT Manager, you will take full ownership of our IT operation, from SaaS governance and hardware management to process automation and internal tooling. You will build on a solid foundation, improve what exists, and put in place the structures we need to scale. This is a high-autonomy role with broad scope - ideal for someone who thrives on variety, takes initiative, and wants to leave a real mark on how a company operates day to day.

• SaaS & Tool Governance: Take ownership of our full SaaS portfolio from licence management and access control to evaluating new tools and keeping everything documented and well-governed
  AI & Process Automation: Identify and implement AI-powered solutions to automate internal processes and improve productivity across casavi. Support teams in evaluating and using AI tools effectively and establish practical guidelines for their secure and responsible use

• Hardware & Contract Management: Optimise vendor and hardware contracts, track renewals, and ensure cost-effective lifecycle management for Mac and Windows devices using Hexnode and NinjaOne

• Employee IT Support (1st/2nd level): Handle hardware procurement, device setup, lifecycle management, and internal tickets, ensuring fast, reliable support for all employees across locations

• On- & Offboarding Redesign: Audit our current on- and offboarding processes, identify the gaps, and build a scalable, well-documented process, including identity and access management (IAM) automation

• IT Research & Innovation: Proactively evaluate new tools, technologies, and AI-powered solutions that can improve internal productivity and operational efficiency

• Security Foundations: Enforce security standards (MFA, Least Privilege, VPN) and contribute to hardening our IT environment

• IT Infrastructure: Manage office IT infrastructure (Wi-Fi, meeting rooms, printers) and ensure secure network access for hybrid and remote working

• Solid hands-on experience in IT operations, system administration, or workplace IT, ideally in a scale-up or SaaS environment

• Confident working with MDM and RMM tools (ideally Hexnode and NinjaOne) and managing a diverse hardware environment across macOS and Windows

• Strong understanding of SaaS tool governance, IAM, and access management, including hands-on experience with tools like Google Workspace, Jira, and Confluence and ideally experience building these structures from scratch

• A process-builder mindset: you do not just fix problems, you design systems that prevent them from recurring

• Proactive, structured, and self-organised, able to manage multiple IT projects simultaneously

• Solid grasp of IT security principles including SaaS audits, MFA and Least Privilege enforcement, and network and VPN management

• Fluent in both German (C1+) and English, as you will support employees in both languages daily

• Practical experience evaluating and implementing AI tools to improve internal workflows and productivity

• An open-minded and friendly team working with agile methods - as proven by our Kununu Score of 4,6
• Flexible & hybrid working 
• 40 days of workation per year in the EU
• Company events & sports offers
• Corporate benefits
• Company pension scheme
• Childcare allowance 
• EGYM Wellpass membership discount
• Diverse development opportunities and a continuing education budget